Speak to your customers. Create a clear conversation that ends with results.

We Build Brand Journeys

Today, one-to-one marketing is possible to a degree unheard of just a few years ago. Ethnic Online’s data-driven marketing leverages both online and offline customer touches, driving the highest adoption and conversion rates.

  • One-to-One Acquisition, Cross-Sell, Upsell, Renewal, Win-Back

  • Mobile Engagement

  • Online-Offline Performance

  • Reward & Loyalty Programs

  • Complete Kitting & Distribution

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ETHNIC ONLINE

Can handle your product fulfillment, kitting & distribution.

Ethnic Online MarketingBench Asset Customization, Distribution & Management

Enjoy more control over your marketing communications than ever. MarketingBench(TM) customizes, distributes and manages marketing assets for every type of distribution channel. We brand the system according to your standards and institute your business rules.

  • Cataloged Digital and Physical Marketing Assets

  • Extensive Asset Customization Features

  • Outstanding Web to Print Capabilities

  • Real-Time Tracking and Billing

  • Over 900 Customer Sites

  • Over 1.75 Million Channel Users

  • 20+ Years of Successful Experience

Comprehensive Fulfillment,

Kitting & Distribution

Ethnic Online processes and ships over 1,700 orders daily. Our centralized inventory, fulfillment and distribution process helps our clients’ marketing programs run smoothly and cost-effectively while ensuring optimal speed to market.

  • Full Mailing Services

  • One-to-One Personalized Messaging & Kitting

  • Data-Driven Personalized Print

  • Orders Shipped in less than 24 hours

  • Real-time Inventory Tracking

  • 100% Quality Control Prior to Ship

  • Videocam Quality Verification

  • Documented Quality Control Procedures

  • Secure Storage

  • Return Mail Process Update-Database

 

Raise Reward & Loyalty Program Performance 

Ethnic Online’s data-driven and cross-channel marketing can get more performance from reward and loyalty programs. We can improve targeting and personalization to raise participation rates and drive better business outcomes.

Exceptional Capability for Complex and Variable Printing 

Forget about juggling an on-demand printer with traditional printers or searching for logistics you can trust to get it all there on time and exactly as needed. It’s all here at Ethnic Online. Ethnic Online is experienced with literally every printing substrate. Variable data-driven printing is a key component of today’s customer journeys. Every day, customer touches are becoming become more personal. Data-driven communications permit a cost-effective, true one-to-one customer experience that outperforms generic or traditional match-fill mailings. Optimize your touch journey with more personal, variable printing.

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We'd love to hear from you.  Let us know how we can service you and we'll be in touch soon. 

ETHNIC ONLINE

Offers world-class data science & analytics

World-Class Data Science & Analytics

Ethnic Online is a leader in data science for marketing analytics, as well as strategy and operations. The Ethnic Online Analytics team includes Data Scientists, Data Architects, Data Analysts, Developers, and Project Managers. We offer expertise in the latest technologies – including extensive experience with Hadoop, as well as data warehouses and the leading business intelligence (BI) platforms.

  • New Customer Acquisition Targeting & Campaigns

  • Cross-Sell & Upsell Targeting & Campaigns

  • Customer Churn

  • Customer Win-Back

 

Real-Time All Channel Dashboards 

Your campaigns need comprehensive reporting that can guide performance improvements and accurately track the total investment returns. Ethnic Online can cut the lead times to automatically gather data from every relevant source.

We provide the most complete picture – on your desktop – in real-time. That includes advertising, websites, landing pages, e-mail, call center, chat, direct mail, and CRM. We can instantly feed the data back to your company systems – CRM, data warehouse or business intelligence solutions.

With Ethnic Online, you provide the very best customer experience possible. You have the intelligence to drive ongoing performance improvements.

Highest Touch with Robust Security

Properly protected data is essential to our company and to our customers. Ethnic Online has adopted policies and procedures to ensure that all digital payment information, protected health information, and any private and non-public
data is kept secure and confidential. Ethnic Online is PCI DSS 3.0, HIPAA and GLBA compliant.

Ethnic Online Marketing provides direct marketing to many of America’s leading companies, educational institutions, and charitable organizations.

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ETHNIC ONLINE 2020